Refund policy
No Refunds or Returns Policy
Exchange Policy – Noyzee
At Noyzee, we currently offer exchanges only. Refunds and returns are not accepted under any circumstances.
Exchanges are accepted within 7 days of receiving your order and are applicable only for size changes, subject to stock availability.
To be eligible for an exchange:
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The item must be unused and unwashed
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It must be returned in its original packaging
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All tags must be intact
Please note:
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Sale items, accessories, and limited-edition drops are not eligible for exchange, unless the item received is defective or incorrect
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If the requested size is out of stock, an exchange will not be possible and store credit will be issued instead
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Customers are responsible for return shipping costs for exchanges, except in cases where we have sent a defective or incorrect item
How to Request an Exchange
All exchange requests must be initiated through our exchange portal:
Please ensure you submit your request within the 7-day window and retain your proof of postage until the exchange process is completed.
For any issues related to defective or incorrect items, you may also contact us at support@noyzee.com with your order number.
